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Vision, Mission, Values, and Management Philosophy

Vision
The vision of the River Forest Police Department is for us to reach our full potential, both as a police department, and as individuals.

Mission
The Mission of the River Forest Police Department is to provide professional, effective, efficient and safe police service in partnership with the community.

Values

  • We believe in the dignity and worth of all people, and in the value of life above all else.
  • We believe we must maintain the highest standards of integrity and honesty in all our actions.
  • We believe in the principles embodied in our Constitution and recognize the authority of federal, state and local laws.
  • We believe that a disciplined police department, professional in appearance and conduct, is necessary to maintain public confidence.
  • We believe we must vigorously seek those who commit serious crimes.
  • We believe our authority is to be exercised responsibly.
  • We believe we are accountable to the residents of our community and to each other.
  • We believe in seeking input from our employees in matters which impact job satisfaction.
  • We believe our employees are the department’s most valuable asset.
  • We believe we must hold ourselves to a higher standard of social and professional conduct.
  • We believe the police and the community share responsibility for maintaining law and order.
  • We believe we must treat all persons with courtesy and respect.

Management Philosophy
The management philosophy of the River Forest Police Department is based on the concepts of value-based leadership, participatory management, empowerment, customer service, and respect.

Values-Based Leadership
Instead of managing through a set of rules and regulations, the department will be led through values. These values must be clear and the members of the organization must understand them and agree with them. Behavior by members of the agency must be linked to these values. These department values serve as an organizational pledge to the community.

Participatory Management
In order to tap into the knowledge and experience of all Department members, it is not only desirable but also necessary to require all to take an active and participatory part in the management of the Department. The Department’s leadership must not only have good ideas, but also must be able to recognize good ideas, and the best ideas usually come from the people actually doing the job. The Department’s leadership has to be able to consider alternative courses of action and decide on which to take. Once a decision is made, it will not be changed capriciously.

Empowerment
This Department has adopted community policing as its strategy. One element of community policing is empowering police officers by decentralizing authority, and pushing operational and tactical decision-making down to the lower levels of the organization. The intent is to give officers greater freedom to make decisions about what is to be done, and how they will do it, in order to better contribute to achieving the mission of the police department. Police officers will be involved in diagnosing and responding to neighborhood and community problems. The discretion of police officers which has always existed and used is to be recognized and developed. This requires a “mistake-friendly” atmosphere, since giving people opportunities to succeed also gives them opportunities to fail. However, so long as we learn from our mistakes, and so long as our actions are consistent with department values, whatever what was attempted will not have been a wasted effort.

Customer Service
We are in business to serve the public, who are our customers. It is not only the right thing to do – we exist because of the community we police, not the other way around – but also because it can make our jobs easier. This does not mean the customer is always right. It does mean that we always do what we can to be of service. This is exemplified by adopting “A Tradition of Service to the Community” as our Department’s motto.

Respect
The Police Department’s most valuable resource is the men and women who work here. We must have respect for each other. The nature of police work frequently requires the support and assistance of others. Our safety depends on it. Department members must seek affirmative ways to cooperate and work with other members, public officials and employees of other departments in order to deliver effective, efficient and safe services. Department members are to use common courtesy when dealing with each other. Members are to display respect and courtesy to superiors because it provides a sense of order, and serves as a tangible indication that members are willing to subordinate personal priorities, goals and objectives to the needs and mission of this Department.